Warranties

Solar Tanks Residential Warranty (download the entire warranty)

Solar Heat Exchange Manufacturing (the warrantor) will furnish the ORIGINAL OWNER 1) a replacement SHEM Solar Tank of equivalent size and current model if the porcelain enamel lined tank leaks and, 2) a replacement part for any component part which fails.

Aurora Warranty (download the entire warranty)

This warranty is issued by SOLENE LLC, 927 Fern Street, Suite 1500, Altamonte Springs, Florida 32701, and applies to all new AURORA collectors when purchased for use on residential or commercial water heating applications. SOLENE LLC warrants to the original purchaser only that the AURORA collector will be free from defect in materials and workmanship in the manufacturing process under normal use and service for a period of ten (10) years from the date of initial installation when purchased from and properly installed by an Authorized Dealer within that dealer’s authorized territory. During that time, should a AURORA collector or component exhibit a manufacturing defect, the defective collector or component will be repaired or replaced, without charge for the equipment, by SOLENE LLC or its authorized dealer or distributor. Labor expenses to repair or replace a defective AURORA collector is reimbursable to an authorized dealer as follows: up to $100 in years one and two (1-2), $75 in years three through five (3-5), and $50 in years six through ten (6-10).